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Support

Enquiries

If you would like to enquire about connecting your research or educational institution to SABRENet, please contact SABRENet Ltd.  You can also read the SABRENet Access Policy to determine whether your organisation is likley to be eligible for access.

Fault response and maintenance

SABRENet is maintained on behalf of SABRENet Ltd by licensed telecommunications carrier Amcom Pty Ltd.

Under a long term agreement with SABRENet Ltd, Amcom is responsible for maintaining the SABRENet infrastructure, including responding to faults, damage to the network and Dial before You Dig enquiries.

You can contact  the Amcom Network Operations Centre on 1800 262 663

Dial Before You Dig

If you think that you are likely to be digging close to the SABRENet route, please call Dial Before You Dig on 1100

Active Services

SABRENet Ltd does not provide support for active services running on the SABRENet network.  If your organisation is connected to SABRENet, please contact your local network support representative.

Contacts

The following contacts have been nominated by their respective organisations.  If you have a query about a specific SABRENet site or partner organisations, these are the people to contact in the first instance.

Organisational Contacts

DECS Peter Malcolm Malcolm_dot_Peter_at_saugov_dot_sa_dot_gov_dot_au
DSTO Cameron Maher Cameron_dot_maher_at_dsto_dot_defence_dot_gov_dot_au
DTEI Phil Milsom Milsom_dot_Phil_at_saugov_dot_sa_dot_gov_dot_au
Flinders Steve Cox steve_dot_cox_at_flinders_dot_edu_dot_au
Health network_dot_services_at_health_dot_sa_dot_gov_dot_au
SA Government Ralph Leonard leonard_dot_ralph_at_saugov_dot_sa_dot_gov_dot_au
SABRENet Ltd James Tizard james_dot_tizard_at_adelaide_dot_edu_dot_au
TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
University of Adelaide Hans Muller hans_dot_muller_at_adelaide_dot_edu_dot_au
University of South Australia Mike Stuart Mike_dot_Stuart_at_unisa_dot_edu_dot_au

Site Contacts

AARNet POP 1, Hindley St noc_at_aarnet_dot_edu_dot_au
AARNet POP 2, Pultney St noc_at_aarnet_dot_edu_dot_au
City East Mike Stuart Mike_dot_Stuart_at_unisa_dot_edu_dot_au
City West Mike Stuart Mike_dot_Stuart_at_unisa_dot_edu_dot_au
DECS Education Development Centre John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
DSTO helpdesk_dot_computing_at_dsto_dot_defence_dot_gov_dot_au
Elizabeth TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Elizabeth-Fremont High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
Flinders Wayne Jones Wayne_dot_Jones_at_flinders_dot_edu_dot_au
Flinders medical Centre network_dot_services_at_health_dot_sa_dot_gov_dot_au
Gawler High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
Gawler TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Gilles Plains TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Glenside Govt Computing Centre Alex Mugford Mugford_dot_Alexander_at_saugov_dot_sa_dot_gov_dot_au
IMVS Gilles Plains network_dot_services_at_health_dot_sa_dot_gov_dot_au
Lyell McEwen Hospital network_dot_services_at_health_dot_sa_dot_gov_dot_au
Mawson Lakes Base Station James Tizard james_dot_tizard_at_adelaide_dot_edu_dot_au
National Wine Centre noc_at_adelaide_dot_edu_dot_au
Panorama TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Pasadena High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
Queen Elizabeth Hospital network_dot_services_at_health_dot_sa_dot_gov_dot_au
RAH - Frome Rd (NW Comms) network_dot_services_at_health_dot_sa_dot_gov_dot_au
RAH - North Tce (EHB) network_dot_services_at_health_dot_sa_dot_gov_dot_au
Regency TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Repat General Hospital network_dot_services_at_health_dot_sa_dot_gov_dot_au
Residential Colleges noc_at_adelaide_dot_edu_dot_au
Roseworthy TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
SA Govt Kintore Ave Alex Mugford Mugford_dot_Alexander_at_saugov_dot_sa_dot_gov_dot_au
SA Govt POP Pultney St Alex Mugford Mugford_dot_Alexander_at_saugov_dot_sa_dot_gov_dot_au
Salisbury High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
Salisbury TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Tea Tree Gully TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Thebarton Bioscience James Tizard james_dot_tizard_at_adelaide_dot_edu_dot_au
UA ITS, Gawler Place noc_at_adelaide_dot_edu_dot_au
UA Plaza building noc_at_adelaide_dot_edu_dot_au
UA Roseworthy noc_at_adelaide_dot_edu_dot_au
UA Thebarton noc_at_adelaide_dot_edu_dot_au
UA Victoria Drv noc_at_adelaide_dot_edu_dot_au
UniSA Magill Mike Stuart Mike_dot_Stuart_at_unisa_dot_edu_dot_au
UniSA Mawson Lakes Mike Stuart Mike_dot_Stuart_at_unisa_dot_edu_dot_au
Unley High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
UofA Badger building noc_at_adelaide_dot_edu_dot_au
UofA Maths building noc_at_adelaide_dot_edu_dot_au
Urrbrae High School John Trembath trembath_dot_john_at_saugov_dot_sa_dot_gov_dot_au
Urrbrae TAFE Ian Rowley rowley_dot_ian2_at_saugov_dot_sa_dot_gov_dot_au
Waite Institute noc_at_adelaide_dot_edu_dot_au
Women's and Children's Hospital network_dot_services_at_health_dot_sa_dot_gov_dot_au
Woodville James Tizard james_dot_tizard_at_adelaide_dot_edu_dot_au