Austofix is an Australian medical device company specialising in the design, manufacture, and distribution of orthopaedic trauma implants and instruments. With over 25 years of experience, Austofix is dedicated to improving patient outcomes through precision engineering and innovative solutions. They work closely with surgeons, hospitals, and distributors worldwide to ensure that high-quality, clinically proven products are available to the medical community.
To support their increasing need for fast, reliable, and high-bandwidth internet, Austofix connected to GigCity. “As a company operating in the highly regulated medical device industry, we manage large volumes of digital files, collaborate with international partners, and require seamless connectivity for research, development, and customer support,” says Mark Wise, Austofix Global Business Development Manager.
Prior to connecting to GigCity, Austofix had to ensure that all their cloud-based systems were optimised to take full advantage of the new speed and bandwidth. Once that was sorted, Mark says that, “the installation was smooth and the transition was seamless.”
The GigCity connection has had impact on all areas of Autofix’s business. They require a high-speed, reliable connection to support large-scale file transfers, video conferencing with global partners, and seamless access to cloud-based applications. Mark says, “GigCity has allowed us to work more efficiently, particularly when dealing with high-resolution 3D CAD files for product development, regulatory submissions, and distributor training materials. We rely on cloud-based tools for regulatory compliance, customer relationship management, and logistics.”
Connecting to GigCity achieved not only the results Austofix was anticipating, but some extra unexpected benefits as well. “The improved internet speeds have enhanced real-time collaboration between our engineers, surgeons, and distributors. It has also improved our ability to provide remote technical support to international clients.”
Austofix works with international distributors, engineers, and medical professionals across Europe, the Middle East, Asia, and South America. GigCity has helped facilitate these international connections through; seamless video conferencing for product development discussions, faster regulatory data submissions for international approvals and reliable cloud-based collaboration tools, ensuring real-time access to technical documents and marketing materials. They also frequently transfer large medical imaging and CAD files, which require high bandwidth.
“Our team has noticed a significant improvement in efficiency, particularly in engineering and customer support. International distributors have also appreciated the improved responsiveness when accessing training materials and technical support. Seamless video conferencing with international partners is critical for our product development and training,” says Mark. “Our online training sessions for distributors and surgeons have become more effective.” The faster, high-quality video streaming has improved their remote training sessions, ensuring that surgeons and distributors can access educational content without buffering or lag.
The engineering and product development team at Austofix has seen faster turnaround times on design modifications due to improved collaboration. They have appreciated the ability to instantly share and collaborate on large 3D CAD files with design partners, resulting in reduced delays in product development.
Looking to the future, Austofix is focused on expanding its global reach, launching new products, and strengthening its digital infrastructure to support international sales and training.
They see the GigCity connection adding value to these projects by; enhancing virtual surgical training sessions for surgeons worldwide, supporting AI-driven analytics for product development and quality control, as well as improving real-time global communication, ensuring faster decision-making and problem-solving.
Mark says, ”GigCity has transformed the way Austofix operates. With ultra-fast and reliable internet, we can collaborate seamlessly with our global partners, accelerate product development, and provide real-time support to our distributors and surgeons. It’s a game-changer for our business.”
Learn more about the innovative work of Austofix by visiting their website:
https://austofix.com.au/
GigCity is a Government of South Australia initiative delivering affordable, high-speed internet to innovation precincts across the state.
Participating businesses experience gigabit speed broadband, enabling greater collaboration between colleagues and easy sharing with clients around the world.
Learn how connecting to GigCity could benefit your business: www.gigcity.com.au
