MyVenue is the Australian point-of-sale innovator powering next-generation commerce technology at more than 200 stadiums, arenas, and hospitality venues around the world. From its global headquarters at Lot Fourteen in Adelaide, the company develops
cloud-based software that streamlines service, enhances fan experiences, and drives efficiencies across high-traffic venues.
Since moving into Lot Fourteen in 2020, MyVenue has relied on GigCity’s ultra-fast, affordable fibre network to deliver its technology at scale. According to Ben Pearce, Product Delivery Manager, “We needed an internet infrastructure that would allow us to deliver our technology across the globe with absolute confidence. GigCity already had a proven reputation within Lot Fourteen, and it gave us the reliability and performance we needed to support our growth.”
The decision to pair GigCity with EscapeNet’s Cisco Meraki platform created a strong foundation for the company’s operations. This combination provided deep-dive analytics, advanced network security, and a gold-class standard of internet infrastructure in
high-traffic environments. The team has been able to scale their network requirements quickly and seamlessly, while maintaining fast, stable, and consistent connectivity.
For MyVenue’s developers, reliable high-speed internet has been transformative. With GigCity in place, they are confident in producing new cloud-based technology and pushing it out to global customers without delay. Team members have described the speeds as lightning fast, enabling efficiency and product innovation. Ben explains, “The stability and trust in our network means our team can focus on solving problems and delivering new features, rather than worrying about bottlenecks or outages.”
The benefits are evident in day-to-day operations. GigCity’s capacity supports advanced video conferencing that allows MyVenue to streamline global meetings and executive calls. Cisco Meraki provides valuable reporting such as interactive heat maps, health metrics, anomaly tracking, and network uptime and security dashboards. Engaging the EscapeNet team to design, deploy and manage our network has ensured smooth configuration and infrastructure support as the business has grown.
Looking ahead, MyVenue sees its GigCity connection as central to its future. The network has not only given the company the stability it needs today but also the scalability to keep pace with future projects and international expansion. As Ben puts it, “As MyVenue grows, GigCity can scale and support our growth. It ensures we can continue to serve our customers worldwide with reliability, speed, and innovation.”
The partnership between MyVenue and GigCity has produced clear results: speed, stability, scalability, and the confidence to innovate on a global stage, while staying proudly based in Adelaide.
GigCity is a Government of South Australia initiative delivering affordable, high-speed internet to innovation precincts across the state.
Participating businesses experience gigabit speed broadband, enabling greater collaboration between colleagues and easy sharing with clients around the world.
For more information, visit gigcity.com.au.
