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FSR Group Services, formerly known as First Security Response, is a leading security company founded in 2006, employing hundreds of security professionals and cleaners and is based in the Adelaide Innovation Precinct, Technology Park. Their mission is to provide clients with the best protection for the best value, while allowing them to focus on their core business. With a commitment to quality, service, and professionalism, FSR Group Services offers specialised security solutions tailored to individual client needs. They derive success from the calibre of their people, top of the line training, customer service, innovation and state of the art technology.

FSR Group Services

FSR Group Services

Realising the importance of fast and reliable internet service to power their security operations, FSR Group Services made the decision to connect to GigCity. This high-speed internet connection enables them to ensure quick and reliable communication, efficient operations management for their patrol division, seamless alarm monitoring and CCTV surveillance, and secure data transfer. By leveraging GigCity, they can deliver top quality services to their clients with improved efficiency and productivity. “We hoped to receive quick and reliable internet connections, along with affordable options, through the GigCity connection, and we have achieved those benefits. Having very fast internet and extra bandwidth is crucial for our services, including operations management, alarm monitoring, and data transfer. It ensures seamless communication and efficient handling of critical tasks,” said, Bianca Tsacos, Manager, FSR Group Services.

“Our colleagues and staff members greatly appreciate the fast and reliable internet service provided by GigCity. It has improved their work efficiency and made their daily tasks more streamlined.”


“With the speed and bandwidth offered by GigCity, we have experienced significant benefits such as fast email send and receive speeds and quick upload capabilities.” These features have positively impacted FSR Group Services’ productivity and internal communication, enabling them to operate more effectively.

Transitioning to GigCity was a seamless process for FSR Group Services and the installation process was efficient, allowing them to integrate the high-speed internet service into their operations swiftly.

Embracing Adelaide

Within their team, FSR Group Services has individuals from interstate and overseas who chose to join the company in Adelaide. Motivated by factors such as a better future for their children, work-life balance, and the peaceful environment offered by Adelaide, these team members are enjoying their experience in the city. While there have been challenges adapting to the new lifestyle, weather, food, and work differences, they appreciate the unique beauty, tranquility and opportunities that Adelaide provides.

Looking to the future

FSR Group Services plans to grow its business and expand its management team to handle increased workloads during busy periods. They envision the GigCity connection adding even more value to their future projects by providing a stable and reliable internet infrastructure that supports their continued growth.

Bianca says, “The GigCity connection has been instrumental in connecting businesses and startups to ultra-fast and affordable internet. It has provided us with the cloud computing and storage capabilities necessary to support highly interactive and visually immersive experiences. We are grateful for the positive outcomes and experience of using GigCity.”

FSR Group Services is located at:
Suite 33 Innovation House 1 First Avenue, Mawson Lakes SA 5095
For more information:

GigCity is a Government of South Australia initiative delivering affordable, high-speed internet to innovation precincts across the state. Participating businesses experience gigabit speed broadband, enabling greater collaboration between colleagues and easy sharing with clients around the world.
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